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Taylor Brands Warranty



Taylor Brands offers a Limited Lifetime Warranty against any manufacturing defects on their products.  This includes any problems a customer might experience such as loss of screws, breaking of clip or breaking of the blade.  On any products manufactured using natural materials such as bone, stag, wood, buffalo horn, sheep horn, pearl etc... these are considered natural materials and they are subject to shrinking with time.  This shrinking can cause cracks in the handles and as this is a natural process it is not covered by their warranty.  In order to have the item repaired or replaced, it is required to send the product to 1043 Fordtown Road, Kingsport, TN 37663 and include a check or money order for $6.95 for each item that is included (for return shipping and processing fee).  Please remember to include a return address and phone number.  If item has been discontinued and is no longer available, Taylor Brands will exchange for an item of similar value of their discretion.  Please allow 2-3 weeks for repair and return.

It is important to note that some items can only be replaced, therefore, if your item has sentimental value please consider this before mailing the item in.


NOTE: Taylor Brands does not manufacture or sell any automatic knives.  

Taylor Brands does not produce or sell any automatic style knives.  They do clearly state this fact in their catalogs as well as their website.  Please understand if a product you have sent to them for repair is an item that was manufactured by them but has had an after market conversion making it into an automatic (meaning someone has purchased the product then taken apart the item, drilled a hole into the handle and added a spring to convert a normal push button safety locking knife into an automatic knife) it will void the warranty.  Taylor Brands does not condone this practice and it does void their normal warranty as the knife’s functioning mechanisms and design have actually been changed into something it was not meant to be. 

Taylor Brands will be happy to send you back your product, but they would prefer to destroy the item and replace it with the closest thing they have to the style of knife which would be one of their assisted opening models.  As they do not make or sell automatic knives they therefore have no way to repair them.  

Atlanta Cutlery Return Policy


Satisfaction Guaranteed! Quite simply, we declare that we will make good on every order.  Please, if you are not 100% SATISFIED with the merchandise that you received, return it to us within 30 days with the original paperwork and we will exchange it or refund your money in the manner paid (*some exceptions apply). This is an IRON-CLAD GUARANTEE! Instructions on the back of packing slip.


*Please Note:  We cannot accept returns on sharpened  or personalized  items (i.e. engraved) that are not defective.  They may not be returned because of the customization that has been done to the product.  Be sure when you order!

After 30 days we will repair or replace items that have manufacturing defects. Any returned item accompanied by a receipt will be refunded at the original purchase price of the item(s) in the original payment method. Return your item(s) to us using the return label and enclose the completed return form from your original packing slip. Customers are responsible for return postage. If your order is not received, it is the responsibility of the customer to notify us. No tracer will be placed after 60 days.