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Taylor Brands Warranty
It is important to note that some items can only be replaced, therefore, if your item has sentimental value please consider this before mailing the item in.
NOTE: Taylor Brands does not manufacture or sell any automatic knives.
Taylor Brands does not produce or sell any automatic style knives. They do clearly state this fact in their catalogs as well as their website. Please understand if a product you have sent to them for repair is an item that was manufactured by them but has had an after market conversion making it into an automatic (meaning someone has purchased the product then taken apart the item, drilled a hole into the handle and added a spring to convert a normal push button safety locking knife into an automatic knife) it will void the warranty. Taylor Brands does not condone this practice and it does void their normal warranty as the knife’s functioning mechanisms and design have actually been changed into something it was not meant to be.
Taylor Brands will be happy to send you back your product, but they would prefer to destroy the item and replace it with the closest thing they have to the style of knife which would be one of their assisted opening models. As they do not make or sell automatic knives they therefore have no way to repair them.
Atlanta Cutlery Return Policy
Satisfaction Guaranteed! Quite simply, we declare that we will make good on every order. Please, if you are not 100% SATISFIED with the merchandise that you received, return it to us within 30 days with the original paperwork and we will exchange it or refund your money in the manner paid (*some exceptions apply). This is an IRON-CLAD GUARANTEE! Instructions on the back of packing slip.
After 30 days we will repair or replace items that have manufacturing defects. Any returned item accompanied by a receipt will be refunded at the original purchase price of the item(s) in the original payment method. Return your item(s) to us using the return label and enclose the completed return form from your original packing slip. Customers are responsible for return postage. If your order is not received, it is the responsibility of the customer to notify us. No tracer will be placed after 60 days.






