Columbia River Knife & Tool Warranty


THE CRKT LIMITED LIFETIME KNIFE WARRANTY

This warranty covers any defects in materials or workmanship. If a knife from Columbia River Knife & Tool ever breaks or fails because of material or manufacturing defect, they’ll replace the knife.

This warranty runs as long as you own your knife. Coverage ends if you sell or otherwise transfer the knife to someone else, or if your CRKT knife is modified in any way.

This warranty does not cover breakage or failure due to misuse of the knife. Knives as good as these rarely break or fail because of a defect. Usually they break or fail from what is called “tool abuse”—using them for unsuitable tasks like prying or pounding. Therefore, blade tip breakage is not covered by this warranty. Use of a knife for any purpose other than cutting voids the warranty. (The exceptions to this caution are the A.B.C. Aqua and MAK-1 Multiple Access Knife which have tips designed specifically for prying.) So please match the tool to the task, and use your knife only for cutting. The knife will last longer, and you’ll be safer too. This warranty does not cover failure of mechanisms due to your failure to properly maintain them.

Also, consequential and incidental damages are not recoverable under this warranty. Some states do not allow the exclusion or limitation of consequential damages, so this exclusion or limitation may not apply to you.

Misuse of your knife can cause serious injury or even death. It can also cause your knife to break or fail and the CRKT limited lifetime warranty will not apply. Failure to properly maintain your knife also may cause its mechanisms to not function properly, which could result in injury to you or damage to the knife. Follow the do’s and don’ts which are included in your CRKT knife package and the knife will last longer and you’ll be safer too.


THE CRKT ACCESSORY WARRANTY

CRKT accessories, including deployment systems, carry systems, and sharpeners, have a one-year limited warranty against defects in material or manufacturing.


THE CRKT LED LIGHT WARRANTY

On those CRKT products which contain an LED flashlight, the light mechanism has a 90-day limited warranty to the original purchaser against defects in material or manufacturing. Proof of purchase may be required for warranty claims.


MISSING PARTS

If you are missing parts such as a screw or clip, click here for free replacement parts.


HOW TO SEND IN YOUR CRKT PRODUCT

If you have a problem with a CRKT knife or accessory which is the result of a defect in materials or workmanship per the warranty statements above, here is how to return it.
  • Package your knife securely and insure it for your own protection.
  • Include a note with a brief description of the problem and how it occurred.
  • Include your name, street address, telephone number and email address if available.
  • Send your knife or accessory to:

Warranty Claims
Columbia River Knife & Tool
18348 SW 126th Place
Tualatin, OR 97062 USA


 

Atlanta Cutlery Return Policy

 

Satisfaction Guaranteed! Quite simply, we declare that we will make good on every order.  Please, if you are not 100% SATISFIED with the merchandise that you received, return it to us within 30 days with the original paperwork and we will exchange it or refund your money in the manner paid (*some exceptions apply). This is an IRON-CLAD GUARANTEE! Instructions on the back of packing slip.


*Please Note:  We cannot accept returns on sharpened  or personalized  items (i.e. engraved) that are not defective.  They may not be returned because of the customization that has been done to the product.  Be sure when you order!


After 30 days we will repair or replace items that have manufacturing defects. Any returned item accompanied by a receipt will be refunded at the original purchase price of the item(s) in the original payment method. Return your item(s) to us using the return label and enclose the completed return form from your original packing slip. Customers are responsible for return postage. If your order is not received, it is the responsibility of the customer to notify us. No tracer will be placed after 60 days.