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If at any time your knife fails to perform due to manufacturer’s defect, KA-BAR will replace the product with the same model or the most similar model to it from their current product line.
LIMITED LIFETIME WARRANTY
Convinced your product meets the warranty criteria?
Fill out this form to submit your claim. Once you submit the form, you will be able to print the information to include in your return package. If you have further questions about your return, please contact KA BAR at firstname.lastname@example.org.
Don't have a printer? No problem! Simply send a note with your return, including your name, address, telephone number and the reason the product is being returned. Ship it to the address below. Don't forget to read the packing instructions prior to shipping your return.
KA-BAR Knives, Inc.
ATTN: Returns, 200 Homer Street
Olean, NY 14760
NOTE: Please allow 2-3 weeks after receiving your return for the processing of your warranty claim.
Warranty Request Packing Instructions:
Protect us and your knife!
Cover the blade with either the original sheath, or a cardboard sheath.
Be sure to cover the entire blade, including the tip of the blade.
Place your knife in a cardboard shipping box with additional packing material.
Please do not ship knives in padded envelopes.
Insure your knife!
Insure your package for its current retail value.
Save your shipping receipt and your tracking information.
KA-BAR is not liable for packages lost in transit.
Please make sure your knife is fully cleaned.
Thank you for choosing KA-BAR Knives!
Satisfaction Guaranteed! Quite simply, we declare that we will make good on every order. Please, if you are not 100% SATISFIED with the merchandise that you received, return it to us within 30 days with the original paperwork and we will exchange it or refund your money in the manner paid (*some exceptions apply). This is an IRON-CLAD GUARANTEE! Instructions on the back of packing slip.
After 30 days we will repair or replace items that have manufacturing defects. Any returned item accompanied by a receipt will be refunded at the original purchase price of the item(s) in the original payment method. Return your item(s) to us using the return label and enclose the completed return form from your original packing slip. Customers are responsible for return postage. If your order is not received, it is the responsibility of the customer to notify us. No tracer will be placed after 60 days.