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All United Cutlery® products have a limited warranty against defects in materials and workmanship. They will replace defective items with the same product, when available. If an exact replacement is not available, they will replace the product with a like item or suitable substitute. For replacement, the product must be returned to United Cutlery®, freight prepaid. Items damaged due to abuse, misuse or neglect are not eligible for replacement or credit.
Warranty for Individual Consumers:
Please return your United Cutlery® Product to the retailer where you purchased the product.
Satisfaction Guaranteed! Quite simply, we declare that we will make good on every order. Please, if you are not 100% SATISFIED with the merchandise that you received, return it to us within 30 days with the original paperwork and we will exchange it or refund your money in the manner paid (* some exceptions apply). This is an IRON-CLAD GUARANTEE! Instructions on the back of packing slip.
After 30 days we will repair or replace items that have manufacturing defects. Any returned item accompanied by a receipt will be refunded at the original purchase price of the item(s) in the original payment method. Return your item(s) to us using the return label and enclose the completed return form from your original packing slip. Customers are responsible for return postage. If your order is not received, it is the responsibility of the customer to notify us. No tracer will be placed after 60 days.