Gatco Knife Warranty


GATCO Warranty

GATCO Sharpeners warrants, to the original owner, that the product is free from defects in workmanship and materials.  Normal wear, damage from abuse, rusting, resharpening and using products for any purpose other than cutting voids the warranty.

Shipments to GATCO should be sent via registered, insured mail or UPS for tracking purposes.  Include your complete name, street address and daytime phone number. Please include $8 to cover shipping, handling and insurance.

The Great American Tool Company, Inc.
665 Hertel Avenue
Buffalo, NY  14207
800-liv-sharp
email: gatco@buffnet.net


Atlanta Cutlery Return Policy


Satisfaction Guaranteed! Quite simply, we declare that we will make good on every order.  Please, if you are not 100% SATISFIED with the merchandise that you received, return it to us within 30 days with the original paperwork and we will exchange it or refund your money in the manner paid (*some exceptions apply). This is an IRON-CLAD GUARANTEE! Instructions on the back of packing slip.


*Please Note:  We cannot accept returns on sharpened  or personalized  items (i.e. engraved) that are not defective.  They may not be returned because of the customization that has been done to the product.  Be sure when you order!

After 30 days we will repair or replace items that have manufacturing defects. Any returned item accompanied by a receipt will be refunded at the original purchase price of the item(s) in the original payment method. Return your item(s) to us using the return label and enclose the completed return form from your original packing slip. Customers are responsible for return postage. If your order is not received, it is the responsibility of the customer to notify us. No tracer will be placed after 60 days.