Timberline Knife Warranty
Timberline warrants, to the original owner, that the tool is free from defects in workmanship and materials. Normal wear, damage from abuse, rusting, resharpening and using Timberline tools for any purpose other than cutting voids the warranty.
Shipments to Timberline Knives should be sent via registered, insured mail or UPS for tracking purposes. Include your complete name, street address and daytime phone number. Please include $8 to cover shipping, handling and insurance.
665 Hertel Avenue
Buffalo, NY 14207
Please note: Proper maintenance of a Timberline tool requires that it be kept clean, dry and dressed with a light coat of oil. If your knife requires cleaning, use a mild dish soap and warm water. Rinse thoroughly and dry with a cotton towel. Apply a light coat of machine oil. Treat this as you would any quality tool and you will enjoy a lifetime of service.
Atlanta Cutlery Return Policy
Satisfaction Guaranteed! Quite simply, we declare that we will make good on every order. Please, if you are not 100% SATISFIED with the merchandise that you received, return it to us within 30 days with the original paperwork and we will exchange it or refund your money in the manner paid (*some exceptions apply). This is an IRON-CLAD GUARANTEE! Instructions on the back of packing slip.
*Please Note: We cannot accept returns on sharpened or personalized items (i.e. engraved) that are not defective. They may not be returned because of the customization that has been done to the product. Be sure when you order!
After 30 days we will repair or replace items that have manufacturing defects. Any returned item accompanied by a receipt will be refunded at the original purchase price of the item(s) in the original payment method. Return your item(s) to us using the return label and enclose the completed return form from your original packing slip. Customers are responsible for return postage. If your order is not received, it is the responsibility of the customer to notify us. No tracer will be placed after 60 days.